ENTAŞ Nakliyat ve Turizm A.Ş.
Entaş was established in 1976 and became a member of IATA (International Air Transport Association) in 1982. Additionally, Entaş is a member of ASTA (the American Society of Travel Agents) and UFTAA (the Universal Federation of Travel Agents Associations) as well as national organizations such as TÜRSAB (the Association of Turkish Travel Agents) and ISAD (the Association of Istanbul Travel Agents).
Entaş, with its excellent and high-quality approach to service, has secured a lasting position in the sector and offers diverse cultural and business travel alternatives to the individual and group requirements of national and international customers.
The mission of Entaş is to accurately comprehend customers’ requests, improve the quality of its services, to closely follow global developments in best practices in order to implement them here in Turkey, alongside striving to contribute to the development of the sector, and most importantly, to maintain its extensive service approach and long-lasting collaborations through creating customer satisfaction.
Entaş pioneered the utilization of the latest online international reservation systems in Turkey, such as Amadeus, Galileo and Troya, and can offer customers a wide range of services, which includes: providing worldwide airline tickets; hotel reservations; rent-a-car services; private or business trips and holiday organizations; city tours with or without a professional tour guide; transfers; private plane rental services and VIP services; the organization of congresses, seminars, fairs, and symposia; dealer conventions and motivational trips and cruises; catering services; internal organizations for corporate customers such as personnel dinners, award ceremonies, special days, and launch organizations; procuring singers/artists and technical equipment, decoration, stage design services; boat cruise organizations, Blue Voyage and special rail and cruise packages; special packages concerning cultural, religious, sports, health, adventure, and nature tourism; special programs for educational and language schools; private luxury packages for individuals and groups, visa services, and travel insurance services.
In addition to its call center services, Entaş is able to provide detailed purchasing reports in accordance with its corporate customers’ demands and to automatically forward such reports to the related people in the requested period of time.
Entaş has sustained its leading status over the years, consistently ranking among the top five national agencies in airline ticket sales for more than a decade and has the highest turnover of any agency serving at a single location without branch offices.