ENTAŞ was established in 1976 and became a member of the International Air Transport Association in 1982. ENTAŞ is a member of the American Society of Travel Agents and the Universal Federation of Travel Agents Associations, as well as national organizations such as the Association of Turkish Travel Agents and the Association of Istanbul Travel Agents.
ENTAŞ offers national and international customers a wide range of cultural and business travel alternatives for both individuals and groups. With its emphasis on high-quality service, it has secured a lasting position in the sector.
ENTAŞ has made it its mission to understand customer’s requirements accurately, to improve the quality of its services constantly, and most importantly to maintain its wide range of products and long-lasting collaborations by ensuring full customer satisfaction. It also aims to contribute to the development of the sector, keeping close watch on global best practices with a view to implementing them in Turkey. ENTAŞ has repeatedly pioneered the use of the latest online international reservation systems in Turkey, including Amadeus, Galileo and Troya.
In addition to its call center services, ENTAŞ is able to provide detailed purchasing reports tailored to the wishes of its corporate customers, and to forward such reports automatically to the relevant individuals within the requested period of time.
ENTAŞ has sustained its leading position over the years. For more than a decade it has consistently ranked among the top five national agencies in airline ticket sales. It has the highest turnover of any agency operating from a single location.